commit 4fb350bcddf06007203849d1c10faac1a52ca2ac Author: malissaposton9 Date: Tue Oct 21 08:43:16 2025 +0000 Update 'Troubleshoot Outlook for Windows issues' diff --git a/Troubleshoot-Outlook-for-Windows-issues.md b/Troubleshoot-Outlook-for-Windows-issues.md new file mode 100644 index 0000000..13abdcb --- /dev/null +++ b/Troubleshoot-Outlook-for-Windows-issues.md @@ -0,0 +1,19 @@ +There are three steps you can take to try to get Outlook working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. Step 1 - For both Windows and MacOS users, Microsoft Outlook has the ability to recover deleted items Outlook Desktop App. If Outlook shows an error like "Cannot open attachments", this could be due to unsupported file formats, outdated Outlook versions, corrupted attachments, or security restrictions. Configure your antivirus software to exclude Outlook [ways to fix Outlook data file errors](https://sites.google.com/view/fixoutlookstuckonloadingprofil/home) files or processes from real-time scans to avoid interference. Many users report common Outlook problems on Microsoft forums and support platforms. + +After finishing one step, if it does not resolve the issue move on to the next. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft Outlook is one of the most widely used email clients globally, especially in professional and business environments. Outlook also comes with strong built-in security features, making it a reliable choice for managing communication and workflow. + +The built-in ways to fix Outlook data file errors back-off mechanisms in the indexing component of Windows Search or WDS pauses the indexing of Outlook data when the system is under heavy use. The easiest way to let the indexing finish is to leave Outlook running overnight.Additionally, you can reduce performance issues by running Outlook in Cached Exchange Mode. In this mode, Windows Search or WDS searches the local copy of the mailbox instead of the mailbox content on the server. I even reduced mailboxes sizes and that didn't help, I setup a new user (albeit existing PC but new windows profile), and he is having the same issues. If the mailboxes open automatically after removing them and restarting Outlook, they may be auto mapped. This setting can be changed by an Exchange admin by submitting a request via Jira and including the usernames of the client and the usernames of the mailboxes that need to be removed. + +In the first place, check whether your antivirus is up-to-date. Reliable and trusted antivirus software vendors do care about compatibility with Microsoft Office applications, so there ways to fix Outlook data file errors is a good chance that the issue is fixed in their latest update. If the above does not help, turn off the antivirus and see if it brings Outlook back to life. + +To display 500 files on one page rather than the default of 50 takes much longer as more metadata details are needed to be retrieved. We recommend that you don’t change the default file list setting and use the column filters available in your file list. Alternatively, use the search this location feature with a metadata search term. + +Give Outlook a few minutes to finish the process and it should start to ways to fix Outlook data file errors work again. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help? + +A good Antivirus program has no compatibility issues with Microsoft Office applications. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. This kind of error usually indicates some issues on the disk where your Outlook PST file is located. + +When you have a weak or unstable internet connection, it can cause the app to load slowly, especially on mobile devices. If you’re using an outdated version of Outlook, it can result in slower performance due to a lack of necessary updates and improvements. If a specific version significantly impacts performance, such as CPU you could navigate to the "High CPU usage" diagnostics dashboard and look for the Outlook binary. Some of these data-gathering remote actions are used to populate the live dashboard and should already be scheduled. You can query the results by investigating KPIs from the Live dashboard or from your own investigations. Restart Outlook and check the performance of the Outlook application. + +If Outlook is configured to connect to the Exchange mailbox in Online mode, an .ost file is not used. To adjust the number of days of data that are synced for shared folders, add the following registry values. You can limit the synchronization window that’s used for calendar folders to reduce the number of items that are stored locally in your calendar folders. + +We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We're aware of an issue where some users see the error message "Your message ways to fix Outlook data file errors can't be displayed right now". \ No newline at end of file